Episode 178 - Matt Ward | Grow Your Relationships, Grow Your Business, Grow Your Life

Do you believe in the power of relationships? Are you looking to grow your relationship building strategies and skills? Do you want to grow your business via high quality word-of-mouth referrals?

Our special guest Matt Ward will answer these and other questions about relationship building, networking and high value referrals.

In 2002 Matt Ward began working with business owners through his digital marketing agency, inConcert Web Solutions, to improve their bottom line, gain more clients, and grow their respective businesses. He sold his agency in 2018 so that he could focus on helping businesses get more word-of-mouth referrals!

Matt’s the author of MORE…Word of Mouth Referrals, Lifelong Customers & Raving Fans, and his newest book, The High-Five Effect: How To Do Business With People Who Bring You Joy, which was released October 2021.

Matt believes that creating deeper and more meaningful connections will result in more word-of-mouth referrals. He personally uses this philosophy in his own business. Since 2002 Matt has spoken at hundreds of business events, seminars, trainings, conferences, and associations, including Score, The Better Business Bureau, The National Paving Expo, and the Vacation Rental Success Summit in Toronto, Canada.

Matt is a professional member of the National Speakers Association and the host of the popular small business-centered podcast, The Mass Business Podcast!

The Leadership Junkies Podcast is brought to you by Cardivera.com.

Show Notes

Episode highlights…

Differently understanding networking and relationship building
Strategies for networking more effectively
Power of building relationship-based referral partners
Stop looking for customers and clients at networking events
Understanding the difference between leads and referrals
Being the connector to add value to others
Role of trust in networking, relationship building and creating referral partners
Challenges when building relationships with a numbers focused mindset
Strategies for building top of mind awareness
How to consider reciprocity in networking and relationship building
Chasing joy in relationships instead of chasing business
Dos and don’ts of handwritten notes
Importance of continuing to keep your network warm
Understanding trigger points and touch points in relationship building
Using CRMs and other tools to enhance your relationship building efforts
Keys to incredible relationships – genuinely care and be genuinely curious
Foundations of generating consistent and valuable relationships
Role of effective 30-second commercials and elevator pitches
Be wary of the word “you” in your networking and relationship building
The 10 x 10 approach to leveraging your networking and relationship building
Make it personal in your networking