Episode 128 - Andrea Newton | Seven Significant Conversation: Empowering Your Leadership Through Crucial Conversations

Do you struggle with challenging conversations? Do you want to learn more mindsets and tools for enhancing your crucial conversations? Are you ready to amplify your leadership and impact through conversations?

Our special guest Andrea Newton (England) answers these and other questions about leadership and management in the context of conversations and communication.

Andrea Newton is the Founder of Confident Conversations and a woman on a mission to get leaders comfortable with the uncomfortable and believes there are 7 Significant Conversations that all good leaders ought to be able to have if they are truly to get the best out of their team and their business.

Andrea has spent the last 21 years working with a wide range of organizations across all industry sectors, helping literally thousands of managers and leaders at all levels to have conversations that matter.

Andrea believes that conversations change organizations, develop relationships, improve standards, increase results – in fact, conversations even save lives and having had her own experience of rooting around at rock bottom and peering over the edge, Andrea believe that unless leaders create the climate that encourages honest, open, frank dialogue then they will never achieve their full potential.

As a trainer, keynote speaker, author and soon to be podcast host, Andrea is based in the northwest of England and offers a whole range of online and remote training services to her clients – from television production to the NHS – she wants to use her past to improve others futures.

The Leadership Junkies Podcast is brought to you by Cardivera.com.

Show Notes

Episode highlights…

The importance of crucial conversations and different approaches to having them
Understanding the blind spots about crucial conversations
Confident leaders are willing to admit their weaknesses
Going into crucial conversations with an attitude of curiosity
Beware the words you use to label your crucial conversations
Understanding the differences between feedback and opinions
Leadership is not a popularity contest (do you want to be liked or respected as a leader)
The impact of avoiding one-on-one conversations and instead relying on group conversations
Importance of learning and teaching skills for crucial conversations
Keys for leading and managing today’s workforce
Understanding and navigating the Seven (7) Significant Conversations
Crucial conversations are more impactful that processes and procedures
The Four (4) F words in conversations: 1. Feelings; 2. Fears; 3. Family; and 4. Future
Vulnerability and psychological safety in leadership
Understanding the difference between empathy and sympathy in leadership
Using the E.E.C. Model for crucial conversations (Example – Effect – Change)
Leaders must get comfortable with the uncomfortable when it comes to crucial conversations
The leadership of Professor McGonagall in the Harry Potter series