Are you trying to navigate the reality of remote workers and team members? Do you want to better understand what it takes to successfully build and lead a business with remote team members? Are you looking for insights and tools for leading a remote team, whether fully, hybrid or otherwise?

Our special guest Laura Miller answers these and other questions about leadership, culture and doing business in a remote worker world.

Laura Miller is the Founder and CEO of TempDev, a nationwide healthcare information technology consulting firm that specializes in NextGen EPM and EHR development. She combines an engineering background with business savvy to create holistic and sustainable solutions with positive financial and operational impacts.

Over the past fourteen years, Laura has led and built a business with an entire team that works from home, including herself. Laura knows well the keys to leading, building culture, collaborating, innovating, communicating, and serving clients in a remote work model.

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Show Notes

Episode highlights…

  • The basics of a remote workforce
  • The challenges of bringing people back to the office who don’t want to go back to the office
  • Financial realities of remote working in terms of compensation, cost of living, etc.
  • Key values to team members of working from home
  • Challenges of taking care of children while working remotely
  • Collaboration and innovation also happen with remote working
  • Pros and cons of remote working
  • Importance of boundaries and routines when working remotely
  • Overwork and burnout risks when working remotely
  • Leaders must pay attention to the impact of their personal choices around work and remote work
  • Productivity and remote work
  • Pros, cons, risks and rewards of using employee work tracking software with remote workers
  • Understanding the importance of and determining key performance indicators (KPI’s)
  • Shifting the focus from time productivity to outcome productivity
  • Role of existing trust levels in impacting employee response to monitoring programs
  • Killing your peoples’ productivity by over-meeting your remote workers
  • What’s the cost of your meetings?
  • Remote working requires great technology and different approaches to communication
  • Today’s workforce requires more empathetic leadership
  • What would you do if you could not fail?


Special Guest

Laura Miller

Founder and CEO of TempDev

Your Hosts

Jeff Nischwitz

Author, speaker, coach, consultant, and
Chief SHIFT Officer of Cardivera

Craig Mathews

Strategist, innovator, consultant, and
CEO of Cardivera