Episode 13 – Who’s Holding Your Rope? What It Takes to Build a Magical Team Culture with Joe Smucny

Our special guest is Joe Smucny. Joe has been a consultant, COO of a successful start-up, CIO of a large community college and now the leader of the Centric Consulting business unit in Cleveland, OH. Centric is a business and technology consulting company with 12 offices (plus India), 1,000 employees and a company culture that’s second to none. Most important, Joe is a highly committed father and husband who’s been intentionally growing as his family leader for decades. Joe will be sharing the secret sauce that creates a magical experience for Centric’s clients and team members. Learn the foundations of what it takes to build a culture of family and caring. The Impact Leadership Podcast is brought to you by Cardivera, the leadership development eco-system that helps your grow your people, grow your business and grow your life.

Show Notes:

In this episode you’ll learn …
  • What it takes to build a culture of family, caring and excellence
  • The vital role of seeking out and being open to feedback as a leader
  • The role of vulnerability in building trust and your leadership
  • Don’t wait until you have a big issue – trust your instincts and take action even when things are a little off
  • Building an amazing team requires that you fully invest in the process even when you think you don’t have the time
  • Collaboration requires strong relationships and objective only focused leaders don’t last (because they run over people)
  • PeopleFirst culture requires an investment and that investment pays off in market differentiation, growth and profits
  • The role of internal storytelling to build, enhance and sustain a PeopleFirst culture
  • You CAN have close, personal relationships with your team members (it takes both to build a great team)
  • Loving your team members and caring about their futures is required for great cultures
  • Leader must listen with their heart, not just their ears
  • Leaders are committed to personal growth and always being the best you you can be
  • If you want to lead on purpose, you have to also live on purpose
  • One piece of wisdom … trust your gut and pick your partners wisely


Special Guest

Joe Smucny

VP, Cleveland Practice Lead – Centric Consulting

Your Hosts

Jeff Nischwitz

Author, speaker, coach, consultant, and
Chief SHIFT Officer of Cardivera

Craig Mathews

Strategist, innovator, consultant, and
CEO of Cardivera