Episode 100 - Dr. Helen Turnbull | The Unchallenged Brain Is Not Worth Trusting: The Role of Unconscious Bias in Diversity, Equity and Inclusion

Are you confused about diversity, inclusion and what it means in business? Are you looking to better understand the role of diversity and inclusion in your life and business? Are you looking to better understand the path to more diverse and inclusive organizations, teams, communities and lives?

Our special guest Dr. Helen Turnbull answers these and other questions about diversity, equity, inclusion and leadership.

Dr. Helen Turnbull, CSP and Global Speaking Fellow, is a world recognized thought leader in global inclusion and diversity. Her extensive research focuses on unconscious bias and its impact on all aspects of inclusion. She has unparalleled knowledge on the complexity of inclusion; and a deep understanding of the patterns and mental models contributing to exclusion. Her “Inclusion Complexity Model” identifies 3 Immutable Forces and 4 Permeable Forces that play a key role in Inclusion and she knows what it takes to create an inclusive work environment.

Dr. Turnbull is the author of three online psycho-metric assessment tools on Unconscious Bias and Inclusion – namely, Cognizant, the ISM profile and The Gender Gap Assessment. She also has an E-Learning program on Unconscious Bias and Inclusion. In May 2013 she spoke at TEDx on “The Illusion of Inclusion”. She keynotes on these topics globally and has spoken to senior executives in Australia, Asia, Europe, UK, Canada, Latin America and the USA.

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Show Notes

Episode highlights…

Ways that diversity, equity and inclusion has changed (or not) over the past 40 years
One unconscious bias – we hire for diversity but still manage for similarity
Everyone has unconscious biases and they don’t go away (awareness brings them into your vision but you still must pay attention to them and catch them)
Unconscious bias as a mental virus
Defining and understanding unconscious biases and their impact
The unchallenged brain is not worth trusting
Strategies for creating diverse and inclusive workplaces
The complexities of diversity and inclusion – The Inclusion Complexity Model
The role of dominance as an immutable force
Unconscious bias as an immutable force
Degrees of difference as an immutable force
Understanding intersectionality and its impact on diversity and inclusion (individuals and groups)
The role of the lived experience as a foundation of understanding diversity, equity and inclusion
The four permeable forces around diversity and inclusion (affinity bias, assimilation, political correctness (redefined as polite consideration) and internalized oppression)
Using the Inclusion Complexity Model to address diversity, equity and inclusion in your business
People of difference can tell the difference between genuine interest and lip service
The power of listening to your people without interrupting
Being intentional about opening space for others to speak